Comprehensive Mobile Application
The Snakz application is a comprehensive platform that caters to customers, restaurants, and delivery agents, simplifying the food ordering and delivery process.
The Snakz application stands out in the crowded food delivery market by offering unique features such as the ability to pick up and drop anything instantly within the city, adherence to hygiene protocols by stores and delivery partners, and a large selection of drinks, confectioneries, and beverages available for delivery 24/7.
Ensuring timely delivery is a significant challenge. Traffic, incorrect addresses, and other unforeseen issues can lead to delays.
Maintaining the quality and safety of food during transit is crucial. The food needs to be kept at the right temperature to prevent spoilage.
Costs related to delivery personnel, fuel, and vehicle maintenance can be high. Balancing these costs while keeping delivery charges reasonable for customers is a challenge.
The food delivery market is highly competitive. Standing out and attracting customers in such a market is a significant challenge.
Dealing with customer complaints and issues in a satisfactory and timely manner is crucial for maintaining a good reputation.
Building and maintaining partnerships with a variety of restaurants to offer customers a wide range of options can be challenging.
Prices can fluctuate based on demand, time of day, and other factors. Managing these fluctuations while keeping prices fair for customers and profitable for the business is a challenge.
Protecting customer data, including personal information and payment details, is crucial and challenging.
Integrating various technologies for order tracking, payment, customer support, etc., can be complex and challenging.
The food delivery industry often relies on single-use packaging, which contributes to environmental pollution. Finding sustainable packaging solutions is a significant challenge.
HMD developed a comprehensive food delivery system that caters to the needs of customers, restaurants, and delivery agents. The application simplifies the ordering process, ensures quick delivery, and maintains high standards of hygiene.
The Snakz application was designed with a user-friendly interface, making it easy for customers to place orders, track their delivery, and interact with the platform.
HMD developed efficient backend and frontend systems for the Snakz platform. The backend system manages all the operations, including order processing, delivery tracking, and customer support. The frontend system provides a seamless user experience.
HMD developed a dedicated app for restaurants, allowing them to manage orders, update menu items, and track deliveries in real-time.
A separate app was developed for delivery agents. This app allows agents to receive order notifications, navigate to pickup and drop-off locations, and update the status of deliveries.
One of the significant changes made during the development phase was the replacement of the PayPal Payment Gateway with the Stripe Payment Gateway. This change was implemented to enhance the payment experience for users. All globally accessible cards, including Visa, American Express, and Mastercard, are considered for the Stripe payment gateway.
All payment transactions done on the mobile application are displayed under the transaction management section in the backend admin panel. This feature allows for efficient tracking and management of all transactions.
HMD integrated REST APIs into the Snakz application, enabling seamless communication and data exchange between different parts of the system.
The Snakz application is a comprehensive platform that caters to customers, restaurants, and delivery agents, simplifying the food ordering and delivery process.
The application integrates the Stripe Payment Gateway, enhancing the payment experience for users. It supports all globally accessible cards, including Visa, American Express, and Mastercard.
The application features a user-friendly interface that allows customers to easily navigate the platform, place orders, and track their delivery in real-time.
The backend admin panel displays all payment transactions done on the mobile application under the transaction management section, allowing for efficient tracking and management of all transactions.
The application integrates REST APIs, enabling seamless communication and data exchange between different parts of the system.
The delivery agent app enables agents to receive order notifications, navigate to pickup and drop-off locations, and update the status of deliveries.
The dedicated app for restaurants allows them to manage orders, update menu items, and track deliveries in real-time.
Customers can track their orders in real-time, providing them with updates on their food's status and estimated delivery time.
The dedicated app for restaurants allows them to manage orders, update menu items, and track deliveries in real-time.
The application offers 24/7 delivery of items, ensuring that customers can get their favorite products whenever they want.
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The success of Snakz in the food delivery industry is a testament to the pivotal role played by HMD. With its expertise in developing a comprehensive and efficient food delivery system, HMD has helped Snakz stand out in a competitive market. The user-friendly interface, innovative features like instant city-wide delivery and strict hygiene protocols, and the strategic integration of the Stripe Payment Gateway have all contributed to enhancing the user experience. This is reflected in the app's popularity, with over 1M users. Furthermore, HMD's commitment to data safety, ensuring no data sharing with third parties, has fostered user trust. Through these contributions, HMD has significantly propelled Snakz's success in the food delivery industry.
Development Environment
Server
Payment Gateway
OS Supported
Database
Framework