Snakz is a groundbreaking food delivery application that aims to streamline the process of ordering food, snacks, cold drinks, and other food packets online. Developed with the expertise of HMD, Snakz offers a comprehensive solution for customers, restaurants, and delivery agents to interact seamlessly.

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A complete digital transformation in the Food Delivery Landscape

The Snakz application stands out in the crowded food delivery market by offering unique features such as the ability to pick up and drop anything instantly within the city, adherence to hygiene protocols by stores and delivery partners, and a large selection of drinks, confectioneries, and beverages available for delivery 24/7.

Unraveling the Complexities: Key Challenges in the Food Delivery Ecosystem

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    Logistics and Delivery Efficiency

    Ensuring timely delivery is a significant challenge. Traffic, incorrect addresses, and other unforeseen issues can lead to delays.

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    Food Quality and Safety

    Maintaining the quality and safety of food during transit is crucial. The food needs to be kept at the right temperature to prevent spoilage.

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    High Operational Costs

    Costs related to delivery personnel, fuel, and vehicle maintenance can be high. Balancing these costs while keeping delivery charges reasonable for customers is a challenge.

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    Competition

    The food delivery market is highly competitive. Standing out and attracting customers in such a market is a significant challenge.

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Customer Service

Dealing with customer complaints and issues in a satisfactory and timely manner is crucial for maintaining a good reputation.

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Restaurant Partnerships

Building and maintaining partnerships with a variety of restaurants to offer customers a wide range of options can be challenging.

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Dynamic Pricing

Prices can fluctuate based on demand, time of day, and other factors. Managing these fluctuations while keeping prices fair for customers and profitable for the business is a challenge.

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Data Security

Protecting customer data, including personal information and payment details, is crucial and challenging.

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Technology Integration

Integrating various technologies for order tracking, payment, customer support, etc., can be complex and challenging.

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Sustainability

The food delivery industry often relies on single-use packaging, which contributes to environmental pollution. Finding sustainable packaging solutions is a significant challenge.

Unlocking Potential with HMD: The Impact of Snakz's Feature-Driven Solutions on Food Delivery Challenges

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  • Comprehensive Mobile Application Development

    HMD developed a comprehensive food delivery system that caters to the needs of customers, restaurants, and delivery agents. The application simplifies the ordering process, ensures quick delivery, and maintains high standards of hygiene.

  • User-Friendly Interface

    The Snakz application was designed with a user-friendly interface, making it easy for customers to place orders, track their delivery, and interact with the platform.

  • Efficient Backend and Frontend Systems

    HMD developed efficient backend and frontend systems for the Snakz platform. The backend system manages all the operations, including order processing, delivery tracking, and customer support. The frontend system provides a seamless user experience.

  • Restaurant App

    HMD developed a dedicated app for restaurants, allowing them to manage orders, update menu items, and track deliveries in real-time.

  • Delivery Agent App

    A separate app was developed for delivery agents. This app allows agents to receive order notifications, navigate to pickup and drop-off locations, and update the status of deliveries.

  • Payment Gateway Integration

    One of the significant changes made during the development phase was the replacement of the PayPal Payment Gateway with the Stripe Payment Gateway. This change was implemented to enhance the payment experience for users. All globally accessible cards, including Visa, American Express, and Mastercard, are considered for the Stripe payment gateway.

  • Transaction Management

    All payment transactions done on the mobile application are displayed under the transaction management section in the backend admin panel. This feature allows for efficient tracking and management of all transactions.

  • REST APIs Integration

    HMD integrated REST APIs into the Snakz application, enabling seamless communication and data exchange between different parts of the system.

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Pioneering Features: The Cornerstones of the Snakz Application

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    Comprehensive Mobile Application

    The Snakz application is a comprehensive platform that caters to customers, restaurants, and delivery agents, simplifying the food ordering and delivery process.

  • 02

    Stripe Payment Gateway Integration

    The application integrates the Stripe Payment Gateway, enhancing the payment experience for users. It supports all globally accessible cards, including Visa, American Express, and Mastercard.

  • 03

    User-Friendly Interface

    The application features a user-friendly interface that allows customers to easily navigate the platform, place orders, and track their delivery in real-time.

  • 04

    Transaction Management

    The backend admin panel displays all payment transactions done on the mobile application under the transaction management section, allowing for efficient tracking and management of all transactions.

  • 05

    REST APIs Integration

    The application integrates REST APIs, enabling seamless communication and data exchange between different parts of the system.

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    Delivery Agent App

    The delivery agent app enables agents to receive order notifications, navigate to pickup and drop-off locations, and update the status of deliveries.

  • 07

    Restaurant App

    The dedicated app for restaurants allows them to manage orders, update menu items, and track deliveries in real-time.

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    Real-Time Order Tracking

    Customers can track their orders in real-time, providing them with updates on their food's status and estimated delivery time.

  • 09

    Secure Protocols

    The dedicated app for restaurants allows them to manage orders, update menu items, and track deliveries in real-time.

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    24/7 Delivery

    The application offers 24/7 delivery of items, ensuring that customers can get their favorite products whenever they want.

Design System

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The HMD Edge: Driving Snakz's Success in the Food Delivery Industry

The success of Snakz in the food delivery industry is a testament to the pivotal role played by HMD. With its expertise in developing a comprehensive and efficient food delivery system, HMD has helped Snakz stand out in a competitive market. The user-friendly interface, innovative features like instant city-wide delivery and strict hygiene protocols, and the strategic integration of the Stripe Payment Gateway have all contributed to enhancing the user experience. This is reflected in the app's popularity, with over 1M users. Furthermore, HMD's commitment to data safety, ensuring no data sharing with third parties, has fostered user trust. Through these contributions, HMD has significantly propelled Snakz's success in the food delivery industry.

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Tech Specs

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Development Environment

Flutter

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Server

Hosting AWS

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Payment Gateway

Stripe
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02

OS Supported

Android & IOS

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Database

MySQL 8

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Framework

Laravel 8
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