Protect U, a leading provider of on-demand security services, partnered with HMD TechnoLabs to revolutionize the way security services are accessed and managed. With a vision to create a seamless platform for security service delivery, Protect U leveraged HMD's expertise in web and mobile application development.
The result of this collaboration was a comprehensive platform that includes a Native iOS App, Native Android App, and a Web Platform. This platform empowers certified security service providers to offer on-demand services and enables users to easily book a variety of security services. The platform stands as a testament to the innovative approach of Protect U and the technical prowess of HMD, together transforming the security service landscape.
Traditional methods of booking security services are often time-consuming and inefficient. There was a need for a platform that could streamline this process and make it easier for users to book services.
Users often had limited access to a variety of security services. There was a need for a platform that could offer a wide range of services in one place.
In the fast-paced world, the need for on-demand services is increasing. The security industry was lacking a platform that could provide security services on demand.
There was a lack of transparency in terms of pricing and quality of services in the security industry. Users needed a platform where they could compare services, check reviews and ratings before booking.
The USA faces various security threats, including cyber threats, domestic terrorism, and public health crises. There was a need for a comprehensive security service platform that could address these threats.
HMD began with a detailed consultation with Protect U to understand their vision, objectives, and the challenges they aimed to address.
HMD designed user-friendly interfaces for the Native iOS App, Native Android App, and Web Platform, focusing on a seamless user experience.
HMD implemented a real-time booking extension and other core features to enhance the platform's functionality.
HMD developed robust backend systems to support the platform's features, including a 24x7 OnDemand booking service, a service matching algorithm, a review and rating system, and an instant booking feature.
Throughout the process, HMD maintained a consultative approach, working closely with Protect U to ensure the platform met their needs and expectations.
The result was a comprehensive platform that addressed the challenges in the security industry and set a new standard for service delivery in the sector.
Armed Special Event Security
Armed Uninformed Agent
Armed Executive Protection Agent/ BodyGuard
Certified K9-Services
Unarmed Uninformed Agent
The Protect U system was designed using a three-tier architecture, which includes the Presentation Layer (User Interface), Business Logic Layer (Processing), and Data Access Layer (Database). This architecture ensures a clear separation of concerns, making the system more manageable and scalable.
The backend of the Protect U system was built using a microservices architecture. This approach allows each service to be developed, deployed, and scaled independently, improving the system's flexibility and reliability.
The Protect U mobile applications were developed natively for iOS and Android. This ensures optimal performance and a high-quality user experience on each platform.
The web platform was developed using modern web technologies to ensure a responsive and user-friendly interface. It is compatible with all major browsers and devices.
A secure payment gateway was integrated into the platform to handle transactions. This feature uses advanced encryption technologies to ensure the security of users' financial information.
Real-time features such as instant booking and real-time booking extension were implemented using WebSocket technology. This allows for instant communication between the client and server, improving the responsiveness of the platform.
The service matching algorithm was developed using advanced machine learning techniques. It matches users with the most suitable security service providers based on their specific needs and preferences.
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A comprehensive review and rating system was implemented to enhance transparency and trust on the platform. This feature uses a star rating system and allows for written reviews.
The system uses a robust relational database management system for data storage and retrieval. This ensures efficient handling of large volumes of data and supports complex queries.
The system was designed with API integration capabilities to allow for future expansion and integration with other systems or services.
This feature allows end customers to book security services at any time, providing flexibility and convenience.
An advanced algorithm matches end customers with the most suitable security service providers based on their specific needs and preferences.
End customers can rate and review the services they received, enhancing transparency and helping other users make informed decisions.
End customers can book security services instantly and extend their booking in real-time, providing greater control over their bookings.
These features keep end customers informed about their booking status and the location of their security service provider.
Vendors can choose from multiple subscription plans based on their needs, with options for monthly, 6-month, and 12-month subscriptions.
This feature helps super admin to manage the commission from each transaction.
A secure payment gateway was integrated into the platform to handle transactions, ensuring the security of users' financial information.
Super admin has the ability to manage multiple vendors, approve or disapprove vendor sign-ups, and oversee the overall operation of the platform.
This feature allows for the customization of service pricing based on the state or county, catering to the varying security needs and market conditions across different regions.
This feature provides vendors with complete visibility on the booking of different security services, customer ratings, profiles of security professionals, and accounting information.
Google Maps API for GPS tracking and location-based services.
Twilio API for SMS notifications, SendGrid API for email notifications.
OAuth or JWT for user authentication and authorization.
Stripe API for secure payment processing.